The remote is a device that helps you navigate the TV menus, change channels, control the volume level, etc. on a smart TV. Sometimes Samsung TV remotes do not work. Additionally, when you press the remote keys, the TV does not respond. This can occur due to a broken remote. There are many reasons why Samsung Tv Remote does not work.
For example, most dead battery problems, physical damage, and paring problems. In most cases, the infrared sensor prevents the problem from working remotely. The problem that the Samsung TV remote does not work can be easily fixed even if there is no option to control it. However, here are some working instructions to fix Samsung Tv Remote not working.
Methods To Solve Samsung Smart Tv Remote Not Working:
- Clean the IR remote
- Check remote is paired
- Replace Batteries from Remote
- Reset Remote
- Disable Bluetooth
- Install Remote App on Smartphone
- Update Firmware
- Reset your router/modem
Method1 – Clean The IR Remote:
IR sensors on the TV remote are used to send signals to the TV when users give input. However, dust particles on the surface of the IR sensor can block signals from reaching the TV. If so, clean the IR sensor with a microfiber cloth. Wipe all parts of the IR sensor connected to the TV board. After that, turn on your TV, and then start using the remote. Now, your TV needs to keep getting signals.
Method2 – Check Remote is paired:
Most of the time, the TV does not work because the remote is not attached. When you remove the batteries or turn off your TV, the remote does not attach automatically. This happens when you do a hard reset on a Samsung Tv. However, to pair your Samsung Smart TV with a remote, follow these instructions:
- On the remote, hold down the Return and Play / Pause buttons for at least 5 seconds.
- Now, your Samsung Smart TV will start syncing with the Smart Remote.
Method3 – Replace Batteries from Remote:
Sometimes the batteries on the Smart TV remote die. This will disable the remote on your Samsung Smart TV. However, there are no battery level indicators to check the charge level capacity on the remote. Simply, replace the batteries in the remote with new ones. Insert the new Paris batteries into the TV remote and check if the problem of the remote not working continues.
Methods4 – Reset Remote:
It is clear that the remote is damaged and causing the problem. Unable to control the damaged remote TV. If the problem with the Samsung TV remote not working is resolved after applying the previous instructions, reset your smart remote. To do that,
- Remove the batteries from the remote.
- Press and hold the power for at least 8 seconds to reset the TV remote.
- Now, reinsert the batteries in the remote, and then attach the remote.
- Check if the error is gone.
Method5 – Disable Bluetooth:
If you have connected your remote via Bluetooth device on a Samsung Smart TV, turn it off, and then turn on Bluetooth. Make sure there are no barriers between the TV and the remote. For example, electromagnetic devices can create an obstacle in the infrared.
Method6 – Install Remote App on Smartphone:
If none of the above methods work to fix the remote issue on your Samsung Smart Tv, install the remote app on your smartphone. You can easily find the app on the PlayStore and the App Store for your phone operating system. However, use that app to navigate and control the TV. When you can control your Samsung Smart TV with your smartphone. You can update the TV firmware and perform a factory reset on your TV.
Method7 – Update Firmware:
There may be a problem with the software while your TV is running an older firmware. You may need to update your TV to the latest version to resolve the issue. To do that,
- Settings and then navigate to all settings.
- Select Support and then System Update.
- Select the network, and then the update will begin.
- After the upgrade is complete, check if the remote is working.
Method8 – Reset your router/modem:
If you have problems with your router or modem, it may stop working on your remote. To reset your router or modem, unplug it from the power outlet and then plug it back in. Resetting your router or modem can solve many different problems for your remote to work properly again.
Many of the reasons why your Samsung TV does not respond remotely can be solved by simply changing the batteries or moving it closer to the TV. However, in other cases, you may need to reset the TV or your remote to fix the problem. When you encounter some of these problems, try the above solutions to solve them depending on the problems. If your remote still does not work after all these troubleshooting steps, you may need to contact the Samsung Support Desk for assistance.