How to Fix Disney Plus Error Code 24 – Five Easy Methods in 2023

Disney Plus Error Code 24

Disney Plus is another web-based feature, and many people are still adapting to it. Aside from minor hiccups during dispatch, Disney Plus is moving as planned across all gadgets. However, this does not mean that it is completely free of problems. There are various error codes that clients can run into while using Disney Plus

It would help if you did not overreact as you can check the Disney Plus error code 24 on your screen and it can be fixed without any problem. The problem is that you are facing login problems or you are denied your web. Take a look and find out how to effectively fix Disney Plus error code 24 without anyone even if you don’t have any special skills. Here we will tell you the best ways to fix Disney Plus error code 24 when you are in the streaming phase. Ways to complete the solution are basic, read as much as possible and follow the guide.

1. To Find the Perfect Spot for Your Router:

To Find the Perfect Spot for Your Router

When setting up your home network, you may have the opportunity and willpower to find the best situation for your switch. For this reason, many times switches regularly end up in a cabinet or tucked under a seat. However, the location of your switch really has a big impact on Wi-Fi signal quality. Assuming it’s predictable, make sure your switch is around the focal point of your home. Also, there should be no snags between it and your smartphone. An open space is the best situation to place your switch. Get away from various accessories and if your switch has a radio wire, refer to it in the proper heading.

2. Try using a different browser:

Try using a different browser

Following are the steps to try using a different browser to fix error code 24 Disney Plus:

  • Open your browser and navigate to the Disney Plus website.
  • Enter your email address and click on the “Submit” button.
  • On the next page, you will be asked to click on “Forgot your password?” Link.
  • Enter your email address again and click on the “Submit” button.
  • Once you’ve logged in, you’ll be taken to the main Disney Plus page.
  • On the Disney Plus home page, click on the “Menu” button in the upper right corner.
  • On the “Menu” page, click on the “Account” button in the upper left corner.
  • On the “Account” page, click on the “Settings” button in the upper right corner.
  • On the “Settings” page, click on the “General” tab.
  • On the “General” tab, press on the “Browser” button.
  • On the “Browser” page, select the browser you want to use from the list of options.
  • Click on the “Save” button.
  • Your browser should now be set as the default browser.
  • If error code 24 Disney Plus is still not resolved, try using a different browser. If that doesn’t work, you may need to reset your browser.

3. Managing internet connection speeds:

Managing internet connection speeds

If you are on a stable connection and still experiencing connectivity issues, please try these additional steps:

  • Close all apps or programs
  • If you’re using a wireless connection, move your device closer to a Wi-Fi source
  • Turn off all other devices connecting to your home network
  • Power cycle your device, modem, and router
  • Turn off the device you are using to watch Disney Plus
  • Turn off your modem and router and disconnect from the power source
  • This step is not relevant if you are using cellular data through your mobile carrier
  • Wait at least 30 seconds, then restart your modem, router, and a streaming device
  • Open Disney Plus and try streaming again

    4. Sign Out and Sign Back in through the App:

Sign Out and Sign Back in through the App

Try signing out of your Disney Plus account and signing back in to see if that refreshes the app and fixes the error. You can sign out using your Fire Stick and wait a few seconds before signing back in. You can also sign out on the Disney+ website.

  • Open the Disney Plus website in any browser.
  • Log in to your account.
  • Select an account and click Settings.
  • Go to Device Management
  • Click Remove All Devices.
  • After you sign out, launch your Disney Plus app on your Amazon Fire TV and sign back in.

    5. Uninstall and Reinstall your Disney+ App:

Uninstall and Reinstall your Disney+ App


Another way to fix error code 24 is to uninstall your Disney Plus app and reinstall it.

  • To uninstall your Disney+ app, go to Settings on your Fire TV.
  • Click Applications.
  • Select Manage installed application.
  • Look for Disney Plus and click Uninstall.
  • After uninstalling, you can reinstall Disney+.
  • In the search bar, type Disney Plus.
  • Click Disney Plus from the search results and install it.
  • Now, check if the error code 24 is still there.


The methods provided above are the best and simplest methods to fix Disney Plus error code 24 and we hope those steps will surely help you. If all of the solutions above don’t work for you, contact Disney Plus Support for assistance. You can go to the help center or contact them on Twitter.

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